Wake Technical Community College
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Office Administration (formerly Office Systems Technology)

GOT SKILLS?

Interested in working in a dynamic, automated office environment? Learn new skills and sharpen existing ones in order to soar to new heights in your career!

Recent data from the Bureau of Labor Statistics indicate that secretaries and administrative assistants account for 4.1 million jobs in the U.S., ranking among the largest job sector in the economy. As technology changes, retraining and continuing education will remain integral parts of office technology jobs. Opportunities should be best for applicants with extensive knowledge of software applications.

The Office Administration Department offers two-year associate degrees in Medical Office Administration and Office Administration. Diplomas in Medical Office Administration and Office Administration and five certificates are also available. All classes are offered online. Most courses are also offered day or evening.

We offer courses in Document/Word Processing, Spreadsheets, Desktop Publishing and Web Design, 10-Key Calculators, and Office Procedures.

Employment in Medical Office Administration; Medical Transcription; Medical Billing, Coding, and Insurance; and Medical Records and Health Information will grow much faster than average over the next decade. Coursework includes medical records, medical law/ethics, billing and coding, office procedures, and transcription.

Legal Terminology, Legal Transcription, and Legal Office Procedures are available for those interested in jobs in the legal sector.

Areas of employment for our graduates:

  • Administrative Assistant
  • Customer Service Representative
  • Data Administrator
  • Data Entry Production Assistant
  • Dental Receptionist
  • Desktop Publisher
  • Events Assistant
  • Information/Document Processor
  • Legal Office Administrative Assistant
  • Legal Support Staff
  • Medical Coding and Billing Specialist
  • Medical Insurance Specialist
  • Medical Office Administrative Assistant
  • Medical Office Specialist
  • Medical Records and Health Information Technician
  • Medical Transcriptionist
  • Office Appointment Administrator
  • Office Specialist
  • Scheduling Clerk
  • Veterinary Receptionist
  • Virtual Office Assistant

 


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Wake Technical Community College
9101 Fayetteville Road
Raleigh, North Carolina 27603

919-866-5000

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